1. Introduction

Welcome to The Modern Halo. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website or use our services, and it will tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

This policy provides information on how The Modern Halo collects and processes your personal data, including any data you may provide when you book an appointment, purchase a service or gift card, or sign up for our newsletter or SMS communications.

Controller: The Modern Halo is the controller and is responsible for your personal data.

Contact Details: If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@themodernhalo.com

Address: 26717 Westheimer Pkwy, Ste. 402. Katy, TX 77494

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, or similar identifier.

• Contact Data: Includes billing address, email address, and telephone numbers.

• Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

• Usage Data: Includes information about how you use our website and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

   

4. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

• Direct Interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, or email. This includes personal data you provide when you book an appointment, subscribe to our newsletter, or give us feedback.

• Automated Technologies. As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this personal data by using cookies and other similar technologies.

• Third Parties. We may receive personal data about you from various third parties, such as our online booking and payment processing partners.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Provide Services: To schedule your appointments, process payments, and provide the services you have requested.

• To Manage Our Relationship: To send you appointment reminders and confirmations, and to notify you about changes to our terms or privacy policy.

• For Marketing: With your express permission, we may send you emails or SMS messages about our new services, special offers, and other updates. You can opt out of these communications at any time.

• To Improve Our Services: We use your data to understand our clients’ needs and to improve our website, services, and customer relationships.

6. How We Share Your Personal Data

We may share your personal data with trusted third-party service providers to perform functions and process user data on our behalf, such as our online booking system, payment processors, and email marketing services. These third parties are contractually obligated to protect your data and use it only for the services we have requested.

Your phone number and SMS consent will not be shared with any third-party affiliates or partners for their marketing purposes.

7. SMS Messaging Policy

If you consent to receive SMS (text messages) from The Modern Halo, you agree to receive appointment reminders, updates, and occasional promotional offers from us.

• Reply STOP to opt-out at any time.

• Reply HELP for support.

• Message and data rates may apply.

• Messaging frequency may vary.

By consenting to SMS messages, you are also agreeing to our terms and conditions.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third-party partners who have a business need to know and are subject to a duty of confidentiality.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request the transfer of your personal data.

• Right to withdraw consent.

11. Changes to the Privacy Policy

We keep our privacy policy under regular review. Any changes we make will be posted on this page. This policy was last updated on the date noted at the top.